These Terms of Service ("Terms") govern your access to and use of the FoodConsultPro website and your interaction with our restaurant operations and FSSAI compliance consulting services. By accessing our website or submitting a consultation request, you agree to these Terms. If you do not agree, please do not use our website or services.
1. About FoodConsultPro
FoodConsultPro provides professional consulting services to restaurants and food businesses in India, including food safety audits, SOP development, staff training, and FSSAI compliance support. Information on this website is provided for general informational purposes and does not constitute legal, regulatory, or professional advice on its own.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Submit false, misleading, or fraudulent information through our contact form
- Attempt to gain unauthorized access to our systems or data
- Interfere with the proper functioning or security of the website
- Use automated tools to scrape, copy, or harvest content without our permission
- Use the website in any way that violates applicable laws or regulations
3. Consultation Requests
Submitting a consultation request through our website does not create a client relationship or binding contract. A formal engagement with FoodConsultPro begins only after mutual agreement on scope, deliverables, fees, and timelines, typically documented in a written proposal, statement of work, or service agreement.
We reserve the right to decline or discontinue communication regarding any inquiry at our discretion, including where we determine that our services are not a suitable fit.
4. Consulting Services
Our consulting services are advisory in nature. While we apply professional expertise to help improve food safety practices, operational processes, and compliance readiness, you remain solely responsible for your restaurant's day-to-day operations and regulatory compliance.
Specific service terms, including deliverables, timelines, and fees, will be defined in a separate written agreement when you engage us as a client.
5. No Guarantee of Outcomes
FoodConsultPro does not guarantee specific business results, revenue outcomes, inspection outcomes, or regulatory approvals. We do not guarantee that your business will pass an FSSAI inspection, receive a license, or avoid penalties. Compliance outcomes depend on many factors outside our control, including your implementation of recommendations and changes in applicable regulations.
6. Client Responsibilities
If you engage our consulting services, you agree to:
- Provide accurate and complete information about your operations
- Grant reasonable access to relevant staff, records, and premises as needed
- Implement agreed recommendations in a timely manner where applicable
- Maintain your own legal and regulatory obligations as a food business operator
7. Intellectual Property
All content on this website — including text, graphics, logos, branding, and layout — is owned by or licensed to FoodConsultPro and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our website content without our prior written consent.
Ownership and licensing of consulting deliverables (such as SOPs, audit reports, or training materials) will be specified in your service agreement. Unless otherwise agreed in writing, general methodologies and frameworks used by FoodConsultPro remain our intellectual property.
8. Third-Party Links and Tools
Our website may include links to third-party websites or services, such as Google Maps, WhatsApp, email providers, or social media platforms. We do not control and are not responsible for the content, policies, or practices of those third parties. Your use of third-party services is subject to their respective terms and policies.
9. Disclaimer of Warranties
Our website and any information provided through it are offered on an "as is" and "as available" basis. To the fullest extent permitted by law, FoodConsultPro disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the maximum extent permitted by applicable law, FoodConsultPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising from your use of our website or services.
Where liability cannot be excluded, our total liability for any claim arising out of or relating to our website or services shall be limited to the amount you paid us for the specific consulting engagement giving rise to the claim, or INR 10,000, whichever is lower.
11. Indemnification
You agree to indemnify and hold harmless FoodConsultPro, its consultants, and affiliates from any claims, losses, damages, or expenses (including reasonable legal fees) arising from your misuse of the website, violation of these Terms, or failure to comply with applicable laws in connection with your food business operations.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle personal information. By using our website, you acknowledge that you have read and understood our Privacy Policy.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Thane, Maharashtra, India.
14. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Contact Information
For questions about these Terms, contact us at:
- Business name: FoodConsultPro
- Email: hello@foodconsultpro.com
- Phone: +91 9930693061
- Address: Lodha Signet 1, Unit No. 825, Premier Colony Ground, Thane, 421204